Terms of Use

TERMS OF USE

Access to and use of this Website and its products and services is subject to the following terms and conditions. By use of this website of you are agreeing to be bound by the terms and conditions contained herein.

ORDER AND DELIVERY

  • Products available for delivery will be indicated on the website and are subject to change without prior notice.
  • Delivery areas are limited to within Colombo 1 – 10. If your address is not found within our delivery area, please contact us at delicious@gallefacehotel.com
  • Registered customers must first log in by keying in their email address and password
  • Delivery is available from 10am to 10pm daily final orders MUST be placed before 8p.m 
  • Any order placed after 8pm, will be delivered the following day.
  • The minimum order value is Rs. 2000 which is subject to change without prior notice 
  • Products appearing on the delivery website are subject to availability at any given time
  • The prices are subject to change without prior notice
  • All payments are to be made only using Visa / AMEX / Master Credit or debit cards 
  • All prices include prevailing government taxes
  • A delivery charge will be applicable subject to the delivery location. Delivery charges shall be solely at the discretion of the Galle Face Hotel 
  • The estimated delivery time indicated on the website may vary subject to capacity & availability
  • The Galle Face Hotel will not be responsible for delivery delays which may arise due to conditions beyond the control of the hotel.
  • Delays may be experienced during peak delivery times.
  • Customers should inform the Galle Face Hotel at the time of confirming the order, of any allergies or dietary restrictions. The products are offered “as is” and the Galle Face Hotel will not accept any liability for any conditions, including injury or illness that may result from customers not informing the Galle Face Hotel of any such allergies or dietary restrictions. 

COMPLAINTS POLICY

Any Comments in relation to the products or services may be directed to delicious@gallefacehotel.com

A representative of the Galle Face Hotel will attend to such comments within 3 working days 

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Enjoy 15% off for Credit / Debit card payments.
Enjoy free delivery for orders above Rs.3000 within Colombo 1-15 and Rajagiriya.

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