Cancellation & Refund Policy

  • All orders once placed and confirmed are non-refundable and non-returnable.
  • Once an order is placed and confirmed it cannot be cancelled 
  • In the event of any orders being cancelled by the Galle Face Hotel due to unforeseen circumstances, a refund will be arranged within 3 working days.
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Our services are currently unavailable due to unavoidable circumstances.
We apologize for any inconvenience caused.
For any additional information, please call +94 11 254 1010

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